Delivery and Returns

Delivery


If your order is placed before 10am Monday to Friday, we aim to dispatch your order that same day. Orders received before 10am Friday will be despatched the same day and those on a next working day courier service will be delivered the following Monday before 5pm. Please note this does not include bank holidays.

Area Order Value Delivery Fee Service
England, Wales & Scottish Lowlands Under £14 net £3 (inc VAT) Royal Mail 48 Tracked
England, Wales & Scottish Lowlands Under £14 net £7 (ex VAT) Next Working Day Courier Service
England, Wales & Scottish Lowlands £14 - £50 net £7 (ex VAT) Next Working Day Courier Service
England, Wales & Scottish Lowlands £50 - £200 net £10.95 (ex VAT) Next Working Day Courier Service
England, Wales & Scottish Lowlands £200 + Free Next Working Day Courier Service
Northern Ireland, Scottish Islands, Isle of Man & Channel Islands N/A £18 up to 10kg (£2 per kilo thereafter) 4 Day Courier Service 
Ireland, Netherlands, Belgium, Luxembourg, France & Germany N/A £15 up to 20kg (£2 per kilo thereafter) 4 Day Courier Service
 
We can ship to anywhere in the world. Please contact us by email on sales@yourgiftbasket.co.uk for a freight quotation. 
 
 
 
Returns
 
We hope that you will love your purchase, however if this is not the case, we promise to exchange or refund any item that you are unhappy with when you return it to us in a saleable condition within 30 days of the date shown on your invoice. Please ensure that your name and order number is in the box and that we are aware of your reason for return.
 
Return the package via the Post Office and obtain proof of postage. The postage charges for sending and returning item(s) is non refundable. Once returned, we will refund you for your item(s) within 2-3 days.
 
If your item is faulty, you will be exchanged or refunded in full once received, including any postal charges.
 
In the event that we do not receive your returned goods, we will ask you to provide proof of postage. We reserve the right to refuse a refund if you are unable to provide proof of postage. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
 
Return Address:
Your Gift Basket
Old Mill Barn
Crowhill Farm
Ravensden Road
Wilden
Bedfordshire
MK44 2QS
 
 

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